Capgemini – GenAI at Work: Shaping the Future of Organizations, Oct 2024

This report reveals how generative AI is redefining roles and improving organizational efficiency. The Capgemini Research Institute’s 2024 report on generative AI (GenAI) explores its transformative potential across industries, with insights from 2,500 global leaders and employees. Key findings suggest that GenAI enables the automation of 30% of entry-level tasks, offering more autonomy and efficiency. Over half of surveyed leaders anticipate a major shift in management roles, where human-AI collaboration can streamline operations. With leaders dedicating resources to ethical AI frameworks, this report emphasizes the need for hybrid AI ecosystems to support strategic growth and organizational agility. This evolving landscape positions GenAI as a central tool for enhancing operational and decision-making processes.