IBM - Generating ROI with AI

The report emphasizes the importance of building a mature AI organization, one that is based on trust, in order to unlock the full potential of AI and generate significant business value. It highlights that companies that get it right are not just generating media buzz, but are also achieving ROI that exceeds their cost of capital. This indicates that best-in-class companies that develop mature AI capabilities are able to deliver exceptional returns on their AI investments. To achieve world-class ROI from AI initiatives, the report identifies six key capabilities that organizations need to focus on. These capabilities include having a clear vision and strategy for AI, establishing an effective AI operating model, ensuring robust AI engineering and operations, leveraging trusted data and technology, nurturing talent and skills in AI, and fostering a culture of adoption and innovation. The report also highlights that ad hoc AI projects tend to deliver less value compared to strategic programs. It emphasizes the importance of trusted data and the symbiotic relationship between AI and data in driving AI success. By leveraging trusted data and continuously improving the quality of data, organizations can create a virtuous cycle of AI-data symbiosis, leading to better outcomes and higher ROI. The findings of this report are based on a survey of 2,500 executives in 22 countries across various industries. It provides valuable insights and guidance for leaders across sectors who are looking to learn from the success of world-class performers in AI implementation and generate significant business value from their AI initiatives.