McKinsey & Company – Superagency in the Workplace, 2025

Artificial intelligence has entered the workplace, presenting a transformative opportunity akin to the impact of the steam engine during the 19th-century Industrial Revolution. The development of large language models by various tech companies has ushered in a new era of information technology, with McKinsey estimating a $4.4 trillion productivity growth potential from AI in corporate use cases. While the long-term promise of AI is significant, the immediate returns remain uncertain. Despite a majority of companies planning to increase their AI investments over the next three years, only a mere 1 percent consider themselves "mature" in AI deployment. The challenge for business leaders is how to effectively deploy capital and steer their organizations towards AI maturity. The question posed in this research report, inspired by Reid Hoffman's book Superagency, revolves around harnessing AI to enhance human agency and unlock new levels of creativity and productivity in the workplace. While the transformation powered by AI may take time, it is crucial for leaders to embrace this shift proactively to stay competitive in an evolving landscape where AI plays a central role, much like the internet did decades ago.