KPMG – Consumer & Retail CEO Outlook, 2025

Summary

The report focuses on the outlook of consumer and retail CEOs globally for the year 2025.

It addresses how CEOs navigate challenges such as geopolitical volatility, inflation, climate disruption, and the impact of artificial intelligence (AI). Key themes include polarized consumer spending, interconnected value chains facing trade frictions, investment in AI for efficiency and personalization, workforce skill transformation, sustainability as a strategic advantage, and optimism for modest growth despite economic challenges. Customer experience, supply chain disruptions, and mergers and acquisitions are also highlighted as critical factors.

Region: Global

Published: March 2026

Author(s): KPMG

Language: English

Tech drivers: AI Blockchain Cybersecurity and privacy Quantum Computing

Social drivers: Diversity and equality Pandemics Sustainability and ethics

Geopolitical drivers: Economic conditions Regulatory changes Supply chains disruption Workforce availability

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