Oliver Wyman – Retail and Consumer Journal, Volume 11

The main theme of the report focuses on key management issues in the global retail and consumer goods sector.

Key findings include the necessity for operational model resilience amidst geopolitical tensions and technological changes, the impact of social commerce and micro-influencers on consumer engagement strategies, and the importance of adapting to new realities through investments in technologies like artificial intelligence to enhance operational resilience and supply chain adaptation.