Deloitte – Global Insurance Outlook 2026

The main theme of the report is the analysis of the future of the insurance industry by 2026, focusing on changes in customer expectations, broker consolidation, and the importance of modernization.

Key findings include the need for insurers to adapt to new economic and geopolitical conditions, an increase in the frequency of catastrophic events, changes in business models, and customer expectations. Insurers must modernize technology, implement real AI use cases, strengthen data foundations, and adapt architecture and security to support these ambitions. The importance of human-AI collaboration for successful digital transformation and improving customer experience through collaborations and the right channels is emphasized.