IBM Consulting – Agentic AI in Financial Services, May 2025

The document focuses on the use of agentic artificial intelligence (AI) systems in financial services, including their opportunities, risks, and responsible implementation.

Agentic AI systems create a new landscape of risks that require changes in risk management practices. The autonomous nature of AI agents complicates human oversight and necessitates a proactive approach to risk management. There is a need to integrate AI systems with robust safeguards and real-time monitoring to ensure security and reliability. Establishing trust in AI agents through standardized safeguards and monitoring their actions is essential.