KPMG – Healthcare CEO Outlook, 2025

The report explores the outlook of healthcare CEOs worldwide regarding the future of the healthcare sector by 2025, focusing particularly on the role of AI and digitalization in addressing major challenges.

AI and digitalization are seen by most healthcare CEOs as potential solutions to workforce shortages, rising demand, budget constraints, cyber-attack risks, and pandemic preparedness. Proper implementation of AI could improve productivity, cost savings, ESG objectives, and supply chain resilience. Many healthcare organizations are currently ill-prepared for full adoption of AI and digital technologies due to poor data quality, fractured systems, siloed care delivery, weak change management, and low employee and patient engagement. CEOs need to adopt new ways of working and accelerate change to realize AI's benefits. Despite national differences, many challenges and opportunities in healthcare are universal. The report offers practical insights and recommendations to help healthcare leaders and stakeholders navigate these trends.