Philips – Future Health Index 2025

Building trust in healthcare AI: Perspectives from patients and professionals.

The report focuses on the role of artificial intelligence (AI) in transforming healthcare and the need to build trust in AI among patients and professionals. Key findings include that AI can significantly enhance healthcare by automating administrative tasks and increasing clinical capabilities without extending healthcare workers' hours. There is a trust gap in healthcare AI that needs to be bridged. AI has the potential for more accurate disease diagnosis, reducing hospital readmissions, and improving patient outcomes.