Colliers – Occupier Cost Index The New Facility Management Era Needs to Accelerate

The report focuses on the Occupier Cost Index (OCI), which measures the cost for companies to keep a full-time employee (FTE) in the office for a year.

The OCI for 2024 is 9,809 euro per FTE, showing a 1% decrease from the previous year due to postponed renovations and lower energy costs. However, labour costs for maintenance, services, IT, and security have increased due to inflation and higher service demand. The report highlights a slow transition to adaptive Facility Management models and calls for acceleration in adopting occupancy-driven FM service models leveraging technology.