KPMG – Unlocking Government’s Technology Future

This report by KPMG outlines essential strategies for advancing digital transformation in the public sector. Drawing on data from the 2024 Global Tech Report and a survey of 118 government tech executives, the report highlights five core areas that public sector organizations should prioritize: modernization of methods, cloud enablement, AI integration, citizen-centric approaches, and workforce empowerment. Key findings include the need for cloud solutions to improve efficiency, AI for enhanced decision-making, and citizen feedback to guide digital investments. KPMG provides actionable steps to overcome common challenges, such as talent shortages and outdated operational models, to build a responsive and sustainable digital framework in government.