Cushman Wakefield – China Last Mile Logistics Report, 2023

The introduction to the Cushman Wakefield – China Last Mile Logistics Report, 2023 highlights the improvement in the efficiency and execution of last-mile delivery in China's market due to smart logistics. The overall strength and development level in China, along with the application of digital technology, have also made a global impact. The growth in ecommerce has been a significant driver of last-mile delivery logistics growth globally and in China. In 2022, China's ecommerce transaction volume reached RMB 43.83 trillion, with a growth rate of 3.5% compared to the previous year. This growth in ecommerce has also led to a record high in China's parcel delivery business volume, reaching 110.58 billion packages in 2022, a growth rate of 2.1% compared to the previous year. However, despite the positive growth and importance of last-mile delivery, there is still a need to find ways to improve customer service experience and reduce costs. The report suggests focusing on four key areas: market characteristics, local consumer mindset, effective application of technology, and cost reduction. Additionally, last-mile delivery costs make up around 40% of general supply chain costs globally and in China, and are often associated with delays and unforeseen expenses. The report aims to explore the current and future parcel delivery market in China and identify potential improvements in last-mile delivery distribution facilities, package tracking, package delivery, and package collection points.