BetterWorks – AI and the Employee Experience: Balancing Opportunity and Anxiety

The main theme of the report concerns the impact of artificial intelligence (AI) on employee experience and performance management.

The report explores how AI can be both an opportunity and a source of anxiety for employees. Key findings include the need for equitable AI implementation to benefit all employees, not just a select few. It also emphasizes the importance of training and adapting employees to new technologies to avoid risks such as loss of engagement and skill obsolescence.