The main theme of the report concerns the use of artificial intelligence (AI) in organizations by 2025, with a focus on AI agents, innovation, and transformation.
Key findings include: Most organizations are in the experimentation or pilot stages with AI, and only a few have begun scaling it at the enterprise level. High interest in AI agents: 62% of respondents say their organizations are at least experimenting with AI agents. Positive indicators of AI impact: respondents report benefits at the usage level, but only 39% note an impact on enterprise-level EBIT. High performance is achieved through using AI for growth, innovation, and cost reduction. Reworking workflows is a key success factor. Varied expectations regarding AI's impact on employment: 32% expect reductions, 43% expect no changes, and 13% expect increases.