Thomson Reuters – Future of Professionals Report, 2023

Thomson Reuters is committed to understanding how AI is impacting professionals and industries. They have been a leader in leveraging new technologies like machine learning and AI for over 30 years. To gain insights, they surveyed more than 1,200 professionals in legal, tax, accounting, global trade, risk, and compliance fields. The survey found that professionals believe AI, tech, and automation will have the most significant impact on their businesses in the next five years. They hope that generative AI will improve operational efficiencies, increase productivity, and free up time for higher-value tasks. However, there is also concern about job loss and the transformation of their professions. Thomson Reuters believes that jobs will change and tasks will be automated, but professionals will have a greater capacity to provide value to customers and stakeholders. The report also discusses the transformational impact of AI in the next five years and the readiness of professionals to embrace change and harness new technology for productivity, efficiency, and customer experience. Thomson Reuters believes it is too early to fully understand the scope of these changes and their impact, but they emphasize the need for responsible partnership and the creation of new AI applications to achieve desirable outcomes. The report includes additional commentary based on data gathered and interviews conducted, and Thomson Reuters hopes that this research will be insightful and informative for their customers and the industry as they shape the future of professionals.