The main theme of the report is the analysis of digital banking performance metrics.
The report provides key indicators and metrics that financial institutions can use to assess their progress, efficiency, and effectiveness in digital banking. Key findings include changes in digital banking performance over the past six years, with a focus on increasing parity in performance metrics. The report presents data on various metrics for the 75th percentile, median, 25th percentile, and overall average, as well as comparisons of these data with previous years.