KPMG – Modernizing Payments 2025

The report by KPMG "Modernizing Payments 2025" explores the pressures and opportunities for financial institutions and retailers to modernize payment systems in response to rapidly evolving customer expectations and technological advancements. The report highlights the growing demand for fast, convenient, and secure payment options, driven by new technologies like contactless payments and QR payments. It stresses the importance of a cohesive strategy to manage challenges such as fraud and cybersecurity threats while capturing opportunities for customer engagement and insights. The report also discusses the potential impact of emerging technologies like quantum computing and AI on the payments landscape, encouraging organizations to prepare for future disruptions with agile platforms and tools.