NTT DATA – Intelligent Banking in the Age of AI, 2025
Summary
GenAI is revolutionizing the banking sector.
It’s driving a new wave of digital transformation that is impacting every banking department. GenAI embeds intelligence at every layer of financial services from core banking to front-end systems. Almost all banks - an impressive 97% - have adopted a GenAI strategy, but scaling from pilots to enterprise-wide solutions remains a challenge due to regulatory hurdles and legacy systems.
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