Knight Frank – Build to Rent Resident Experience Index, 2024

The 2024 Build to Rent Resident Experience Index by Knight Frank evaluates the lived experiences of residents in Build to Rent (BTR) schemes, identifying best-in-class features. The report analyzes 277 BTR schemes across the UK, revealing a strong correlation between high resident satisfaction and the ability for investors to secure rental premiums. Developments scoring highest for resident experience can achieve up to a 14% rental premium over local market rents, while those with lower scores may see rents 2% below the local average. Key factors contributing to higher satisfaction include the provision of community-focused services, larger unit sizes, and lower energy costs. The report also introduces the Local Living Quality Index (LLQI), assessing the quality of a BTR scheme's location across 23 indicators in five categories, highlighting the impact of location on resident experience.