Volante – Modernising Payments: How Are EMEA Banks Shaping Up? The Big Survey 2025

The report focuses on the modernization of payment systems in banks in the EMEA region and their readiness for changes, as well as the role of cloud technologies in these processes.

Key findings include that all surveyed banks plan to implement new payment solutions or have recently done so. 99% of banks intend to add a new payment solution within the next year, with 52% planning to do so in the next six months. The main drivers of modernization are regulatory requirements (e.g., SEPA Instant Payments and SWIFT ISO 20022) and growing customer expectations for convenience and efficiency in payments. Nearly half of the banks increased their budget for payment modernization last year, and 88% plan to spend between $500,000 and $5 million on modernization in the next 12 months.